The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Smoke detectors
Fire extinguishers
Sports & Fitness
Hiking
Cycling
Golf course
Services
Room service
Housekeeping
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Children's buffet
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Brook Lane,
Chester,
United Kingdom,
Cheshire
Map view
Brook Lane,
Chester,
United Kingdom,
Cheshire
City landmarks
Zoo
Chester Zoo
2.9
km
City Walls
Walls of Chester
1.6
km
Church
Chester Cathedral
1.5
km
Watergate Square
Chester Racecourse
2.2
km
45 Eastgate Street
Eastgate Clock
1.6
km
Museum
The Grosvenor Museum
2.1
km
Chester Rows
1.5
km
Grosvenor Street
Chester Castle
2.0
km
Museum
Dewa Roman Experience
1.7
km
Queens garden
1.1
km
Lead Shot Tower
1.2
km
St Michaels Church Bridge Street
Chester Golf Club
1.8
km
Museum
Cheshire Military Museum
2.1
km
Church
Church of St Peter
1.2
km
Park
Grosvenor Park
2.1
km
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
1.1
km
Chester City Walls Road Water Tower Gardens
Sick to Death
1.1
km
30 Watergate Street
Booth Mansion
1.7
km
40 Watergate Street
The Antiques Shop
1.3
km
Garden
Chester Cathedral Falconry and Nature Gardens
1.3
km
Gallery
The Watergate Street Gallery
1.3
km
Church
Wesley Church Centre
1.2
km
Northgate
840 m
Event hall
Chester Guildhall
1.7
km
8 The Groves
River Dee
2.2
km
Garden
Chester Roman Gardens
2.3
km
Church
St John the Baptist's Church
2.4
km
Church
University of Chester
2.1
km
Roman Amphitheatre
Chester Roman Amphitheatre
2.5
km
Church of Saint Thomas of Canterbury
2.1
km
Nearby
Northgate Church
500 m
Restaurants
Short + Stout
890 m
3A Ermine Road
Pierogi
1.4
km
44 Brook Street
Hoole Fish Bar
920 m
4-6 Ermine Road Hoole
Papa John's
1.0
km
1B Delamere Street 1b Unit Sumner House
City Kebab And Pizza House
1.5
km
78 Brook Street
Chester Charcoal Grill
1.5
km
62 Brook Street
The Bull & Stirrup Pub
1.1
km
8 Upper Northgate Street
The Cafe
1.5
km
54 Garden Lane
Garden Lane Pizza
1.6
km
93 Garden Lane
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly Staff
Great Dining
Lacked Amenities
Slightly Small Rooms
7.4/10
Very good
Rooms
6.3
Location
8.0
Service
9.0
Dining
7.8
Guest reviews
7.4/10
based on 4 reviews
8.5
8.5/10 based on 2239 reviews
Paul
United Kingdom,
April
2024
8.4/10
The hotel is conveniently located, offering a peaceful stay just outside the city center. The rooms are cozy but slightly small for a luxury experience. The service was exceptional, with staff going above and beyond to make our stay memorable. The dining options were superb, with a varied and delicious menu. However, some room amenities, like a blow dryer and ironing board, were missing.
Rooms
7.0
The room, although small, was nice and cozy.
Service
9.5
The staff were incredibly friendly and provided excellent service, making our stay special.
Location
9.0
The hotel is within walking distance of the city, offering a perfect balance of city exploration and tranquility just outside.
Dining
9.0
The dining experience was fantastic, with a 5-star menu that set the perfect tone for the day.
Facilities
8.5
The hotel offers free on-site parking and is conveniently located close to the city center.
Friendly Staff
Lacked Amenities
William
United Kingdom,
April
2024
8.0/10
The hotel is situated within a short distance from the city center, making it convenient for exploring historical Chester. The rooms were comfortable, but in need of some updates. The service was welcoming and helpful, ensuring a pleasant stay. The dining experience was delightful, offering a wide range of delicious options. Overall, a decent value for the location.
Rooms
6.0
The room was fair in size and relatively comfortable, but could use some renovation.
Service
9.0
The staff was very welcoming, friendly, and helpful.
Location
8.0
The hotel is ideally situated, within walking distance of the city center in historical Chester.
Dining
9.0
The dining experience was fabulous, with a variety of delicious options.
Facilities
The hotel offers adequate facilities for a comfortable stay.
Kenny
United States,
August
2023
5.6/10
The hotel is at the very top with rooms overlooking the car park, warm but noisy due to busy road. Staff were incredibly helpful, especially reception. Close to Chester center, but limited amenities and dining options. Could use improvements in room quality.
Rooms
5.0
The rooms felt shabby and appeared to be a home retrofit to accommodate extra guests, although they were warm. Noise from the busy road was noticeable due to the need to keep the window open.
Service
9.0
The staff, especially the reception team, were incredibly helpful and welcoming.
Location
7.0
The hotel's location at the very top with rooms overlooking the car park was not ideal. However, it was still conveniently close to Chester center.
Dining
5.0
The dining experience was mixed, with limited options available, and the quality was not consistent with higher-priced hotels.
Facilities
5.0
The hotel lacks standout facilities and amenities, emphasizing the need for improvement in this area.
Harry
United Kingdom,
June
2023
8.2/10
I had a mixed experience at this hotel. Although the initial room I got was up lots of stairs and felt a bit gloomy, I opted to upgrade to a more suitable room, albeit a bit cluttered for my family. The size was a bit small, but was fine as we only used it for sleeping purposes.
Rooms
7.0
Initially, the room was up lots of stairs and felt gloomy, but the upgraded room was more suitable, though a bit cluttered.
Service
9.0
I found the staff to be truly helpful and friendly, going out of their way to provide us with a map of the area and taxi numbers. They were among the friendliest I have ever encountered.
Location
8.0
The location was ideal, just a 15-minute walk to the twin centre. This allowed us to experience the city while enjoying the peace and quiet just outside.
Dining
9.0
The dining experience was superb, with both evening meals and breakfast being delicious. I especially loved the perfectly cooked eggs and the best bacon I have ever had.
Facilities
8.0
The hotel offers a nicely cooked breakfast and is close to Chester town centre, making the to-and-from city center transport easy.